Monday 03 Feb 2003
War [on Qdoba] is Over
The War on Qdoba has ended in a stalemate.
Okay, you probably need some backstory on this.
Because we, as a people, no longer fight invading hordes coming for our women, many in our mostly peaceful society express their now excess warring urges by cheering for sports teams. Or fighting oppressive governments and the like. I instead express mine by fighting small (but oppressive) burrito stands.
Qdoba is a burrito restaurant here in Fort Worth. Their claim to fame, besides really tasty burritos with an excellent warm queso sauce, is an incompetent, hard-of-hearing staff and a Prime Directive of “Hassle the customer—who is willing to pay you $6.50 for an oversized tortilla with some rice and beans in it—any way you can.”
About a year ago, I went in and ordered my usual. The side dish section of their menu at the time looked something like this:
- $2.99 – Chips and Guacamolé
- $1.99 – Chips and Salsa
- $0.79 – Guacamolé
My usual was to order, with my burritos, a “chips and salsa” and a “side of guacamolé”, thus saving 21¢ over ordering “chips and guacamolé” — and getting myself a free cup of salsa to boot. Not to mention the extra side of smugness that came free with this act of sticking-it-to-the-man. Occasionally, they would try to charge me for a $2.99 “chips and guacamolé”, but I would always point out how that differed from what I had ordered. They had, until this fateful day, always eventually agreed. Usually with some muttering under their breath.
One day after ordering, the store manager—a fellow with a strangely bad “anchor” tattoo and a section of ear missing—rang me up and charged me for a “chips and guacamolé”. I pointed out that I had ordered a “chips and salsa” plus a “side of guacamolé”. His response was that he was, in fact, saving me money by not charging me for the salsa. No, I don’t get what that means, either.
Let me explain; no, there is too much; let me sum up.
He and I went around in circles for several minutes; his main objective being to try to convince me that, though charging me more than the prices listed on the menu, he was saving me money. I expressed my gratitude for this, but told him that I didn’t want him to do me any “favors”; I just wanted him to charge me the prices listed on the menu. When he stated that he could not do that (and that, someday, if I owned a business, I would understand), I mentioned that, if, someday, I were to own a business, I would make it a point not to screw my loyal customers over trivial matters where the customer was clearly right. A lady who was already seated voiced her opinion: “Yeah! They always try to do that to me!”
The confrontation ended with me saying that if he wouldn’t charge me the price listed right up there on the menu, that I wouldn’t be coming back into Qdoba. He told me that that was the way it goes, so I took my food and left.
Thus began the War on Qdoba.
Many of my friends and family have joined me in this crusade. Thank you to all of you. (No thanks to Mandy.)
Now, onto the “now” part of this story.
Lately there has started to be some grumbling amongst my fellow revolters. “I bet they’ve gotten new management,” I have started to hear with greater frequency. They have made it clear that it’s up to me to call off, or not, this War — my War. And, honestly, a big burrito with lots of habañero sauce has started to sound really good.
So, the other day, I went to Qdoba.
A quick glance around revealed that I had never seen any of the people behind the counter. So, when it came my turn, I stepped up and ordered.
I ordered a burrito for me, a burrito for my wife, and two bowls of just beans and rice for my kids.
Now, in the past, they had always charged me $1 each for these beans and rice “kid’s meals”, which are not listed on the menu. Perhaps you can see where this is going.
When it came time to pay, the man-with-a-professionally-tattooed-tattoo behind the counter rang up four burritos. I asked whether they had to charge those two bowls of beans and rice as full burritos; he pointed at the menu and said that a veggie burrito was the closest thing on there to a bowl of beans and rice. I couldn’t argue with the logic (or the irony), so I did the honorable thing and pulled out my credit card and paid for a $29 meal consisting of two tortillas and a couple of pints of beans and rice.
I had gotten what I had wanted: they had charged me for what was on the menu.
Thus, friends, the War has ended. Feel free to go back to Qdoba. I probably won’t be very often… I can’t afford it.
16 Comments (RSS)
Post a comment
Line and paragraph breaks are automatic. Email address never displayed.
HTML allowed:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>
Even though Qdoba is closer, I still prefer Chipotle… and they’ve always just charged $1 for their rice and beans.
Comment by Annette | Tuesday 04 Feb 2003, 12:09 am
So how long have you been holding out on us? :)
Comment by brian hall | Tuesday 04 Feb 2003, 1:31 pm
It was about a week ago (or a little more) when I went.
Comment by Grady Haynes | Tuesday 04 Feb 2003, 2:35 pm
My mother always taught me not to antagonize surly men with tatoos. You could end up in someone’s burrito.
“Where’s Grady?”
“I haven’t seen him since last week.”
“Hmm. The burritos are sure good today, though.”
Just walk away, my friend, just walk away — while you still can.
Comment by Daniel Miller | Tuesday 04 Feb 2003, 2:54 pm
heee Kongfrontation
Comment by laura dunning | Tuesday 04 Feb 2003, 3:08 pm
Typical of Ms. Dunning to only type 2 words…
Man, I didn’t realize this site was getting to be so dang crowded! I gotta start watching what I say now!
This sucks.
This is the first official (although I’m not totally serious) user complaint to the Wordparts site:
“I, Dr. Taylor L. Smith will hereby cease and desist all future posts that will ulitmately make myself look like a self-grandizing jackass until further notice. I will continue my cunning and witty posts and commentaries when the level of PPC employee interaction has died down to a minimum, or, at least to only a few people that know I’m an idiot already.”
There. I hated to do that, but I must stand up for what I think I don’t believe Is not true.
(huh?)
Comment by Dr. Taylor L. Smith | Tuesday 04 Feb 2003, 4:55 pm
Boo, Boo, Boo!!!!!
I like Qdoba as much as I like Mr.T, but I too will not stand for this nonsensical fagotry.
This will not do, how can they get away with this? No one will believe this next statement and I don’t give a damn, but I was THE FIRST customer into the Camp Bowie location when it was Qdoba AND when it was ZTeca. I waited long days for those 2 locations to open up and I gave them my hard-earned money for quality burritos. I too will boycott this damn place even if it means going to Taco Bell and taking 2 burrito supremes and emptying the contents into one big tortilla and pretending that its Qdoba.
Damn you Qdoba, damn you sir.
Comment by Dr. Taylor L. Smith | Wednesday 05 Feb 2003, 4:52 pm
fagotry. um, right, um, yeah. Anyway, thank you for standing strong with me.
Also, Zteca was definitely the place. Those Qdoba geniuses came in and screwed the whole place up.
Comment by Grady Haynes | Wednesday 05 Feb 2003, 5:07 pm
Zteca is Qdoba. Zteca was started in boulder colorado a few years back. a couple of years ago they changed the name to qdoba. rather this is due to new ownership or not, i don’t know. all i know is that all the zteca stores became qdoba. just a little back ground for you kids. i was a big fan of both qdoba and chipotle. but then they screwed my friend, and have screwed me in the past as well. the war was nobel, grady, but perhaps it was just to big for us.
p.s. i don’t think it’s ok for laura to use inside jokes from certain senior trips, in which she had absolutely no part of. so i think the KONGfortation should be taken back.
Comment by josh | Thursday 06 Feb 2003, 11:43 pm
on the p.s. i meant to write KONGfrontation.
Comment by josh | Thursday 06 Feb 2003, 11:45 pm
I got mentioned in your post, I feel so loved.
Well Grady, I have never been screwed by the powers that are Qdoba.. and if i had been… my parents would have been paying for it. Thus I will take the tasty borritos over your cause.
Two things will change my mind on this matter:
1) If Qdoba commits such acts against me.
2) If i actually were to spend my money on a borrito.
When that day comes, I’ll let you know.
Comment by Mandy Haynes | Saturday 15 Feb 2003, 11:36 pm
Kids today are so unprincipled.
Comment by Grady Haynes | Saturday 15 Feb 2003, 11:46 pm
Man I think you somewhat crazy. You got me straight trippin boo. Q-dob is the best think I have ever atten. It soundas to me like you are a cheap ass. You need to quit complanen bout dis shit and do somen productive in ya all life. Word up bitch?
Comment by Big L | Friday 11 Apr 2003, 11:05 am
Mishka rules !
Comment by Mishka | Tuesday 23 Sep 2003, 11:02 am
Boris rules !
Comment by Boris | Wednesday 01 Oct 2003, 1:53 pm